Shipping & Returns Policy
Turnaround
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
Carriers
We use the following carriers to deliver our orders:
USPS
UPS
FedEx
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Back Orders
If a Pair goes in a Back ordered status We will notify you. When the item becomes available we will ship to you if no contact is established.
Returns, Refunds and Exchanges
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
- Please email Quarterchap.myshopify@gmail.com to request a refund and we will assign you a tracking #.
- Mail your returned item to:
Quarterchaps
Returns Department Tracking #
P.O. Box 254
Holmen WI 84636 USA
- Include in your package a signed letter stating the reason for your return and the original receipt.
Return Exceptions
No Returns on custom orders
Merchandise that has been worn, used, or altered will not be accepted for return or exchange
Exchanges
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.